DFW GAMES · PLAYER SUPPORT
LET’S GET
YOU SORTED.
Need help with Hero Clash, or have feedback for the team? Contact DFW Games through our shared studio support address.
Email Hero Clash supportHelp us help you.
Please mention Hero Clash in your message. For a technical issue, include:
- Your device model, Android / iOS version and game version.
- What happened and the steps that led to the issue.
- Your in-game player ID, if available.
Never send your password, login token or payment card details. Remove private information from screenshots before sending them.
Account deletion & privacy
Our studio’s account deletion instructions are hosted on the Domination Dynasty website. When contacting support, specify Hero Clash so we can identify the correct game account.
Account deletion instructions →
Public test
The public test is being prepared. Confirmed dates and access links will be published on the Hero Clash homepage. We have not announced a release date here yet.